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Windows 7 problems: How to turn off Windows 7 Terminal Services

Q: I ran Everest on my computer and found that Terminal Services are enabled on my machine. I want to turn it off, but I can’t find it in my “Services” applet in Control Panel. What should I do? See screen shot for my Everest screen. A: You can’t turn off Terminal Services in Windows [...]

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Windows 7 clear unchecked MSconfig startup entries

Q: In Windows 7, how do I get rid of the unchecked entries for Windows startup in msconfig? My Windows 7 problem is that over time the unused entries have piled up and when the “enable all” button is clicked, problems result. Please help. A: MSconfig does not include the facility to remove unchecked entries [...]

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Windows problems: Fixing disappearing desktop icons in Windows 7

Among all the calls about windows problems that come to Computer Parts Greenville, we continue to receive a surprising number of questions from customers about Windows 7 problems dealing with desktop icons: I started my Windows 7 computer and my desktop icons are all gone. I know that I didn’t delete them and I’ve not [...]

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Solving Windows 7 problems running Windows Update

Most people seem to think that updating Windows regularly is important. Although this for the most part is true, many users get themselves into trouble when they have Windows 7 problems that are not solved by Windows Update. What some users don’t realize is that they are having a problem with the Windows Update system [...]

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Make your HP ScanJet 3400C work with Windows 7

If you have a ScanJet 3400C Windows 7 problem, you will probably learn that the HP driver installation does not work. This is the most common problem with HP ScanJet 3400C and results from the HP decision to forgo developing the ScanJet 3400C Windows 7 driver. You can still use  your HP ScanJet 3400C in Windows 7, [...]

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Dealing with KGyGaAvL.sys in Windows 7

Here’s a question from a CPG customer that might help some other people in the community. Question I found a file called KGyGaAvL.sys in my “Program Data” folder. What is it and how do I get rid of it?   Answer The KGyGaAvL.sys is supposedly related to a program called Dr. Divx, which uses the file as [...]

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